Sprinklr AI

Sprinklr AI is an intelligent platform designed primarily for enterprises. It features a variety of tools that work together to enhance productivity, create a user-friendly experience, and help inform business decisions. Sprinklr AI is integrated into every workflow, decision, and interaction with the intention of delivering a more accurate, efficient, and consistent customer experience.

Sprinklr AI is unique in its comprehensive approach to enterprise productivity. It provides a variety of product suites that focus on individual tasks, including service, social, insights, and a marketing platform with integrated Unified-CXM capabilities. The AI is integrated into all aspects of the platform, aiming to deliver improved accuracy, efficiency, and consistency in customer experience and decision-making support.

Sprinklr AI offers a variety of product suites, including Sprinklr Service, Social, Insights, and a Marketing Platform with integrated Unified-CXM capabilities. Each suite focuses on different aspects of the customer experience management process.

In terms of functionalities, Sprinklr AI offers live chat support, omnichannel routing, conversational IVR, and community software among others. It also features conversational analytics and other utility features, extending its capabilities for social interaction and customer service.

Sprinklr AI supports social publishing and engagement, social marketing, customer advocacy, advertising, and conversational commerce. These features are aimed at enhancing social interaction and facilitating customer engagement on a variety of platforms.