Survicate

Survicate is an AI-powered tool designed to gather and analyze survey data. The software allows users to create different types of surveys swiftly and efficiently. It caters to various user roles including product managers, marketing managers, and customer experience managers, offering functions like contextual product feedback collection, market research, customer journey evaluation, and customer satisfaction measurement.

Survicate utilizes AI technology to automatically analyze survey responses and categorize them into relevant topics. This eliminates the need for manual sifting through each response. The AI also aids in the creation of surveys; users can provide a brief goal description and the AI will generate a ready-to-launch survey, picking the appropriate question types for you. Furthermore, the AI provides template suggestions, aiding in finding the perfect survey template for a user's case.

Survicate supports several types of surveys including email surveys, website feedback surveys, in-product surveys, and mobile in-app surveys. This offers users a wide range and flexibility in user research and feedback collection.

Survicate presents the collected survey data in the form of various metrics such as Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES). These metrics allow users to measure and track customer experiences at different touchpoints. The AI feature also groups and summarizes responses, providing quick access to feedback topics and insights from open-ended questions.

Creating a survey in Survicate involves describing your goal, based on which the AI generates a ready-to-launch survey. The AI chooses the right question type based on the goals. Furthermore, Survicate boasts of a comprehensive template library with over 400 professional survey templates to assist in the survey creation process.