Pencil'd

Pencil'd handles incoming calls by taking the call on behalf of your business, providing necessary assistance to your customers. This is achieved through intelligent AI technology that can answer customer questions, provide necessary information and guide customers as needed.

Pencil'd assists with appointment scheduling by booking the appointments for your business during the call. It then syncs these appointments to your business calendar and email, ensuring you never miss an appointment.

Pencil'd is suitable for any small businesses but is particularly tailored towards industries typically faced with the challenge of multitasking, such as plumbers, cleaners, and mechanics.

To train Pencil'd with your business information, you simply input your business details, operating hours, and answers to frequently asked questions during the setup process. Pencil'd then uses this information to assist customers during calls.

Forwarding your existing business number to Pencil'd consists of choosing this option during the setup process. Once you have chosen to do this, Pencil'd will handle calls coming into that number.