Parliant.AI

Parliant.AI is a customer experience tool that uses AI-powered conversations to conduct open-ended surveys. Its aim is to encourage a more natural conversation approach in data collection, making data collection dynamic rather than static. This enables capturing a more comprehensive perspective of customers' thoughts and experiences.

Parliant.AI collects customer feedback through AI-powered conversations in an open-ended survey format. Customers interact with the AI either by typing or speaking, allowing them to share their thoughts and experiences naturally and comprehensively.

Yes, Parliant.AI does support voice interaction. Respondents can share their feedback through voice, offering them a more natural way to express their thoughts and experiences.

Parliant.AI stimulates deeper engagement from respondents by conducting conversations that feel human. It asks intelligent follow-up questions and adapts to responses in real time, making the data collection process more interactive and retaining the respondent's attention and engagement.

Parliant.AI's analytical capabilities include the categorization of responses, identification of recurring themes, and extraction of actionable insights from open-ended answers. This eliminates the need for manual coding and provides valuable qualitative data to users.