Ivy by Revinate

Ivy by Revinate is an AI-powered intelligence layer designed for hotels. It functions as a decision-making tool for customized guest experiences. Ivy purpose is to overcome the restriction of human intuition that broadly categorizes guests and provide a higher level of precision in personalizing guest experiences. It ingests and processes guest data in real-time to deliver personalization at scale.

Ivy enhances hotel guest personalization by using AI to assess guest profiles. It determines suitable offers for each guest and delivers them via the most effective channel at the most opportune time. It strives for an exact level of precision that's challenging for humans to manually replicate and pivots beyond traditional segmentation and demographics to establish a guest personalization approach that resonates with each guest individually.

Ivy integrates across all Revinate’s software suite, operating collectively to analyze guest profiles in real-time, determine the right offers, and select the most effective channel and timing to deliver these offers. This alignment enables Ivy to provide robust marketing and sales strategies, leveraging AI-driven insights across a hotel’s guest pool.

Yes, Ivy can analyze guest profiles in real-time. It is designed to process signals across a hotel's entire guest database instantaneously to optimize guest experiences.

Ivy determines the right offers for each guest by analyzing their profiles. It leverages AI to assess individual preferences, guest behaviour and historical data. Ivy's determination of the right offer is not solely based on the guest’s profile but also on the most effective channel and the most opportune time to deliver these offers.