Intervo AI

Intervo is an open-source platform for creating AI voice and chat agents that serve various business purposes. These AI agents can automate tasks like lead qualification, customer support, call handling, and interactive product assistance. They offer customizable workflows and integrate with telephony and CRM systems. The platform includes capabilities to act as an internal help agent, automate Tier-1 support, and provide an onboarding experience. Intervo connects with AI models like OpenAI, Claude, and Gemini to building powerful AI voice assistants.

Intervo automates lead qualification by employing AI-driven conversations to identify and qualify leads. Using company-specific data, the AI agents can accurately determine the suitability of potential leads based on pre-defined criteria. This process minimizes the amount of time spent on non-viable leads, thereby increasing the efficiency of the company's sales process.

Intervo can automate tasks including lead qualification, customer support, call handling, and interactive product assistance. Other functions include acting as a receptionist to automate call handling and scheduling, guiding users through product features as part of interactive product assistance, and streamlining processes such as Tier-1 support and onboarding.

Intervo's workflows are fully customizable to fit business needs. This means that AI agents can be trained using a company's specific data, ensuring responses are accurate and context-specific. Whether it's automating routine tasks or creating intelligent workflows to enhance customer support, the workflows can be tailored to any business model.

Intervo offers diverse voice options. Businesses can choose from many different voices using either ElevenLabs or Azure. This enables businesses to match their AI agents' tone to their brand personality or the nature of interaction required.