Faye - AI for Emotional Regulation

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Hey Jack, We have no questions asked refund policy so even if you had a premium membership and get charged for it, you can get a full refund simply by emailing our support at support@aitherapy.care or you can email me directly at ali@aitherapy.care Though I don't see any charges name to Jack Inoff but if you email us we would refund your money to your account. Also what are the illegal health claims?

​@Ali Yilmaz: Regarding your question on "illegal health claims": ​Unauthorized Practice of Medicine: By calling your service "Therapy" and offering mental health support, you are creating the impression of medical treatment. In Germany (and many EU countries), practicing medicine or psychotherapy requires a license (Heilpraktikergesetz §1). An AI does not hold such a license. Offering "Therapy" without a license is a criminal offense here. ​Misleading Advertising (UWG §5): You are deceiving consumers by suggesting they receive professional help ("Therapist"). Since there is no human professional involved, this is misleading commercial practice. ​Missing Legal Notice (Impressum): You are selling services to German customers but violate §5 DDG (formerly TMG) by hiding your legal identity and address. ​Regarding the refund: I have already emailed support. I expect the refund immediately, as my cancellation was ignored.

There is only one account emailed us today, it must be you. So you subscribed at October 12 with a coupon, not paying anything, and your subscription renewed at november 12 and you cancelled at november 18. You emailed us today(December 13) and your full refund is processed asap even though your email was misleading about your cancellation date trying to show it as you cancelled before the renewal. Not a problem, we give refunds with no questions asked and you already got your full refund in 12 hours from your email. On the legal claims raised Use of the term “therapy” Aitherapy is not a medical service, does not provide diagnosis, and does not replace licensed professionals. This is clearly stated during onboarding, in our terms, and within the product itself. The platform provides AI based mental health support and self help using structured conversational techniques inspired by CBT. No human psychotherapy or medical treatment is being offered or claimed. Unauthorized practice of medicine or psychotherapy We do not practice medicine or psychotherapy, human or otherwise. The product is an AI support tool. Users are explicitly informed that it is not a licensed therapist, not medical care, and not a substitute for professional treatment. Misleading advertising We do not claim that users are speaking to a human therapist. The AI nature of the product is clearly disclosed. Transparency is a core principle for us. Legal notice and EU users We are a US based company with publicly available terms, contact information, and legal disclosures. We continuously review our wording and compliance to ensure clarity for users across different regions, including the EU. We take accusations such as “scam” or “illegal” very seriously, which is why we respond openly and publicly rather than ignoring them. At the same time, it is important that discussions reflect accurate facts. Looking at your profile, I suggest you to find a better job for yourself than harassing businesses online with a fake name.

​@Ali Yilmaz: ​Two corrections regarding your claims: ​1. THE MONEY: I have checked my bank account right now: 0.00 USD received. Claiming publicly that I "already got it" while I am still waiting is dishonest. Stop lying to make yourself look good. ​2. THE DOXING (LEGAL CONSEQUENCES): By publicly posting my full real name ("Tobias ...") to shame a critic, you have committed a severe data breach under GDPR. ​Update: I have just filed a formal complaint against your company with the Bavarian State Office for Data Protection Supervision (BayLDA). The screenshot of your comment containing my personal data has been submitted as evidence to the authorities. ​You turned a simple refund request into a legal case involving data protection authorities. That was your choice.