AccuChats

AccuChats is an AI chatbot platform designed to help businesses create accurate and trustworthy chatbots for their websites. Its key selling point is the emphasis on accuracy, with an accuracy-first approach designed to solve the problem of unreliable chatbot responses. Its unique features include source citations and confidence scoring for every response, providing reliability of information, customer trust and reduction of customer support burden.

AccuChats' accuracy-first approach is designed to tackle the main issue of unreliable chatbot responses. The system aims to deliver source-grounded and confidence-aware answers to enhance information reliability. This approach includes a unique mechanism of confidence scoring and source citations for every response that the chatbot provides.

In AccuChats, 'confidence scoring' is a feature that provides a score for each response given by the chatbot, indicating the system's confidence in the accuracy of the response. This helps ensure the reliability of the information provided, increasing customer trust and reducing the burden on customer support teams.

AccuChats uses source citations for its responses, implying that every answer the chatbot provides is linked back to the original content or source on their website. This feature ensures the information's reliability and provides customers with a reference point for further information, thus building trust and transparency.

Yes, AccuChats allows you to customize both the appearance and intelligence of the chatbot. You can personalize the chatbot's name, theme, brand colors, and icon to match your website's design. As for intelligence, you can set up the brand voice, tone, AI model, system prompt, and confidence threshold, ensuring the chatbot resonates with your brand and meets your specific requirements.